TATYANA DANIELLE UNGACTA

                    1099 W Capitol Dr., San Pedro, CA 90731  ▪   323.213-5943.  ▪    tdungacta@yahoo.com

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CAREER OBJECTIVE                                

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I am an enthusiastic and hardworking individual looking for a position where I can develop my skills and work experience, as well as improving the profitability of the company. I have a comprehensive understanding of what it takes to be an outstanding employee and will be a valuable resource to any company. I have been an active member on the Guam National Soccer team since 2009, which demonstrates my commitment and determination. I am not afraid of a challenge and am eager to acquire more knowledge to help me grow into a more accomplished person.

 

 

PROFESSIONAL EXPERIENCE                                

 

NIKE, INC., Culver City, CA                                    January 2018 – Current

• Marketing Intern

• Assist in the creation and execution of category and seasonal marketing initiatives for Nike Stores across the West.

• Act as the liaison between Nike Stores and the West Brand Marketing team, cross-category.

• Leverage customer insight data to refine brand marketing initiatives, product stories and key moments across priority markets.

• Developed and executed marketing programs to promote the company's brand in the OC marketplace

• Identified partnerships with various gyms, restaurants, stores, lifestyle location, etc. where the target demographic frequents

• Programmed Nike+ studio at Nike Fashion Island to broaden consumer base and resonate with the OC female consumer

• Formatted press clippings for reports using Photoshop and Keynote and sent the information out to partners, athletes and employees

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NIKE, INC., Torrance, CA                                    March 2017 – Current

• Footwear Department Manager

• Utilize exceptional customer service skills, sales techniques, and product knowledge to connect consumers with the right product and drive sales

• Maintain knowledge of all store departments and be able to perform all activities of associates in addition to handling more complex transactions or customer service situations

• Provide expertise in one or more areas or functions (Shipping and Receiving, Cashier duties, and Sales)

• Seek an ongoing training and education to further develop expertise

• Assist in conducting formal on boarding and training programs for associates

• Assist with loss prevention efforts by providing proactive customer service

• Assist in coordinating work for other associates

• Key holder

 

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CONVERSE, San Clemente, CA                                   July 2016 – March 2017

• Product Manager

• Utilize exceptional customer service skills, sales techniques, and product knowledge to connect consumers with the right product and drive sales

• Maintain knowledge of all store departments and be able to perform all activities of associates in addition to handling more complex transactions or customer service situations

• Provide expertise in one or more areas or functions (Shipping and Receiving, Back of House, Cashier duties, and Sales)

• Seek an ongoing training and education to further develop expertise

• Assist in conducting formal on boarding and training programs for associates

• Assist with loss prevention efforts by providing proactive customer service

• Assist in coordinating work for other associates

• Supervise new initiatives and floor sets

• Organize Back-of-house

• Allocate shipment 

• Able to ask for and cut off shipment/specific product

• Key holder

 

 

NIKE, INC., Orange, CA                                 September 2014 – August 2016

• Customer service

• Greet consumers

• Help consumers 

• Organize clothes

• Process clothes

• Ring consumers up

• Ring returns and exchanges

• Help set up showrooms up in Culver City, CA offices

• Help with markdowns on sale products

• Help do moves to push out and expose new products on the sales floor

• Zone athletes out in different departments

• Set up and dress mannequins on the sales floor

• Help with the visuals on the sales floor (signage on appropriate products)

• Helped out with Go Week for new stores in East Los Angles and San Clemente

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PERRY ELLIS INC.                                     November 2014 – May 2015

• Customer service

• Greet consumers

• Organize clothes

• Process clothes

• Ring consumers up

 

 

WSTCO WHOLESALE, Guam

Summer Internship /  Office Assistant                        June 2013 – July 2013

• Assist clients as they enter office and via phone

• Perform filing, data management, scheduling appointments, drafting and editing memos for staff

• Assist with all other office administrative duties

• Kept track of the amount of supply in stock, being sold, and given as samples

• Encoded information from sales receipts onto the customer’s files in the system

• Counted large sums of cash and checks, and accumulated the whole sum to send to the bank

 

PESTEX, Guam

Assistant / Secretary                                May 2012 – July 2013

• Assist clients as they enter office and via phone

• Perform filing, data management, scheduling appointments, drafting and editing memos for staff

• Assist with all other office administrative duties

 

CHILDCARE

• Provide child care for several families after school, weekend, and during school vacations

 

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ADDITIONAL ACCOMPLISHMENTS                            

 

• Guam Girls’ U14 Soccer Team (2009)

• Guam Girls’ U16 Soccer Team (2009-2011)

• Guam Womens’ National Soccer Team (2011-Present)

• Cal State Fullerton D1 Women’s Soccer Team (2013-2014)

• Shieh Scholar Athlete Finalist (2013)

 

 

EDUCATION                                    

 

California State University, Fullerton - CA

Bachelors of Arts in Communications: Advertising, expected May 2018

 

Harvest Christian Academy – Guam, USA

High School Diploma, 2013 (GPA: 3.75)

 

 

COMPUTER SKILLS                            

 

• Microsoft Office, Word, Excel, and PowerPoint, and the Internet. 

• Adobe Illustrator

• Photoshop

• Premiere Pro

• iMovie

• Proficient in social media applications (Instagram, Snapchat, Facebook, Twitter, etc.)

 

REFERENCES                            

 

• References available upon request